Prim Roses Global Academy ("we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.primrosesglobalacademy.com, and use our educational services.
Please read this Privacy Policy carefully. If you do not agree with the terms of this policy, please do not access the site.
1 INFORMATION WE COLLECT
A. Personal Information
We may collect the following:
- Name, email address, phone number, mailing address
- Student's name, age, grade, and school
- Parent/guardian contact information
- Payment information (processed securely through third-party services)
B. Non-Personal Information
Includes:
- Browser type and version
- IP address and geolocation data
- Pages visited and time spent on the website
- Device information (type, operating system)
2 HOW WE USE YOUR INFORMATION
We use the collected information to:
- Provide and manage online classes and services
- Communicate with you regarding your account and services
- Personalize learning experiences for students
- Process payments securely
- Improve website functionality and user experience
- Send newsletters and marketing communications (with consent)
3 CHILDREN'S PRIVACY
We comply with COPPA (Children's Online Privacy Protection Act). We do not knowingly collect personal information from children under 13 without parental consent. If you believe we have inadvertently collected such information, contact us immediately at info@primrosesglobal.com
4 SHARING OF INFORMATION
We do not sell or rent your personal information. We may share your data:
- With trusted third-party service providers (e.g., payment processors, communication tools)
- To comply with legal obligations or law enforcement requests
- With your consent, for specific services or promotions
5 DATA SECURITY
We implement industry-standard security measures to protect your information:
- SSL encryption
- Secure server infrastructure
- Limited access to personal information by authorized personnel only
However, no data transmission over the Internet is 100% secure. By using our services, you acknowledge this risk.
6 YOUR RIGHTS
Depending on your location (e.g., Canada, EU), you may have the right to:
- Access, correct, or delete your personal data
- Withdraw consent at any time
- Object to certain types of data processing
- File a complaint with a data protection authority
To exercise any of these rights, please contact us at info@primrosesglobal.com
7 COOKIES AND TRACKING TECHNOLOGIES
We use cookies to enhance your experience, analyze site usage, and personalize content. You can control cookie settings through your browser. By continuing to use our site, you consent to our use of cookies.
8 THIRD-PARTY LINKS
Our website may contain links to third-party sites. We are not responsible for their privacy practices. We encourage you to read their privacy policies before submitting any personal information.
9 DATA RETENTION
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law.
10 INTERNATIONAL DATA TRANSFER
Our services may be operated from or accessed from outside Canada. If you are located outside of Canada, your data may be transferred and processed in Canada or other jurisdictions with different data protection laws.
11 CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. Changes will be posted on this page with a new effective date. We encourage you to review this policy periodically.
12 CONTACT US
If you have questions about this Privacy Policy or our data practices, please contact us: